Handled With Care • Confidential • Free

If you experienced abuse in an institution, you deserve to know your options.

We know this is incredibly difficult. You can stop at any time, skip any question, and your information is kept strictly confidential. We’re here to help you understand what support and compensation may be available.

An institutional abuse claim is a civil compensation claim by a person who suffered physical, sexual, or psychological abuse while under the care of an institution — such as a school, church, orphanage, foster care system, or juvenile detention facility. Following the Royal Commission into Institutional Responses to Child Sexual Abuse (2013–2017), most Australian states and territories have removed limitation periods for child abuse claims, meaning survivors can come forward regardless of how long ago the abuse occurred. Compensation is available through direct negotiation, the National Redress Scheme, or civil litigation.

Who can make a claim?

  • You suffered physical, sexual, or psychological abuse while in the care of an institution (school, church, youth organisation, state care, or similar)
  • The institution had a duty of care to protect you at the time of the abuse
  • The abuse caused you harm — psychological trauma, medical costs, lost earning capacity, or relationship breakdown
  • You are seeking compensation regardless of when the abuse occurred (most states have removed limitation periods for institutional child abuse)
  • You were under 18 at the time of abuse, or the abuse occurred in an institutional setting regardless of your age

Time limits by state

Missing a deadline can permanently bar your claim. Check the time limit for your state.

State / TerritoryTime Limit
NSWNo limit (child sexual abuse)
VICNo limit (child abuse)
QLDNo limit (child abuse)
WANo limit (child abuse in institutions)
SANo limit (child abuse)
TASNo limit (child abuse)
ACTNo limit (child sexual abuse)
NT3 years (discretion to extend)

Most Australian jurisdictions have removed limitation periods for institutional child abuse, meaning survivors can come forward at any time. The National Redress Scheme also accepts applications regardless of when the abuse occurred. Speaking to a specialist lawyer costs you nothing upfront.

How the claims process works

  1. 1

    Confidential consultation

    Speak with a specialist institutional abuse lawyer in complete confidence. There is no obligation to proceed and your details will not be shared without your consent.

  2. 2

    Identify the institution and insurer

    Your lawyer will research the legal entity responsible for the institution at the time of the abuse and identify their current insurer or successor organisation.

  3. 3

    Gather supporting material

    Records such as school enrolment, church records, foster care files, or police reports can corroborate your account. Your lawyer can request these on your behalf, including from government archives.

  4. 4

    Letter of claim or Redress application

    Your lawyer writes to the institution formally asserting the claim, or assists you to apply to the National Redress Scheme. The Scheme provides payments up to $150,000 and a direct personal response from the institution.

  5. 5

    Negotiation or mediation

    Many institutions now have settlement frameworks in response to the Royal Commission. Your lawyer negotiates directly for fair compensation covering psychological harm, counselling costs, and lost opportunities.

  6. 6

    Civil litigation (if required)

    If the institution disputes liability or the offered amount is inadequate, your lawyer can commence court proceedings. No-win no-fee applies — you pay nothing unless compensation is recovered.

Questions survivors often ask

Can I still claim if the abuse happened decades ago?

What is the National Redress Scheme?

Do I have to go to court?

Will my identity be kept private?

Can I claim if the institution has closed down?

What if I’ve already received a Redress payment?

What support and compensation may be available

National Redress Scheme

A government scheme offering monetary payments (up to $150,000), access to counselling, and a direct personal response from the institution.

Civil compensation claim

A legal claim for compensation that may result in higher amounts than the Redress Scheme, depending on the circumstances of your case.

Counselling and support

Access to free or subsidised counselling services, regardless of whether you make a compensation claim.

Victims of crime compensation

State-based schemes that provide compensation to victims of violent crimes, including abuse in institutional settings.

Survivors who took the first step

?

Anonymous

Regional NSW

Institutional Abuse
I carried this for 40 years before I looked into my options. ClaimCheck made it feel safe to take the first step. No pressure, no judgment.
?

Anonymous

Victoria

Institutional Abuse
I didn’t know about the Redress Scheme until I used this. The report explained everything clearly and connected me with a lawyer who specialises in these cases.

Names shortened for privacy. Testimonials represent real user experiences. Individual results vary.

Institutional abuse claim FAQs

Take the first step — at your own pace

Free, confidential, and handled with care. You can stop at any time.

Start my confidential claim check

ClaimCheck is not a law firm and does not provide legal advice. Estimates are educational only, based on publicly available data from similar cases. Actual outcomes may vary significantly. Consult a qualified lawyer for advice specific to your situation.